what is E-commerce ? E-commerce process flow ?
E- commerce refers to purchasing and selling of products and service over the internet through a website or social media and gets it delivered directly at customer doorstep.It is also known as electronic commerce. It allows the customer to exchange things without any barriers of time and distance.
It physical (traditional) commerce , customer have to go to the market , look at the variety of products ,choose the required stuff and then purchase them by paying the specified amount. But with the advent of e-commerce ,people can buy goods pay bills or transfer money in just one click. it is a new concept of marketing in which the buyer and seller do nit see each other face to face nor see the goods physically. The whole transaction is carried out through online.
In physical (traditional) commerce. customer have to go to the market.look at the variety of product, chose the required stuff and the purchase then by paying the specified amount. But with the advent of e-commerce, people can buy goods pay bills or transfer money in just one click. It is a new concept of marketing in Which the buyer and seller do not see each other face to face nor seen the goods physically. The whole transaction is carried out through online.
The manufactures distributors suppliers and services provider their consumer to know about their product's quality,price,size,color, etc through catalogues on websites. the e-commerce applications are generally used for retail,wholesale , manufacturing , Auctioning, marketing online shopping, mobile and web application, online booking, online publishing, e-banking, etc.
As technology is developing day by day nations are also developing with it . The advancement of smartphone, computer system, web access speed etc. has made it easy for users to execute their tasks in a short interval of time.
E-Commerce process flow
The e-commerce process flow describes all the step and functionality that makes an e-commerce website work.
- The customer selects the product
- Add selected products to cart
- The payment is processed through online or cash is paid on delivery
- The selected products are confirmed.
- Confirmation emails are sent to customer
- Inventory Departments are informed about the confirmed products which are to be delivered.
- Shipping carrier picks up orders and delivers them to the customers
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